Mortimers offer an unrivalled lettings service, providing all our clients with total commitment.

We are members of ARLA (Association of Residential Lettings Agents). We are members of The Property Redress Scheme. Deposits are protected by DPS (Deposit Protection Service).


Let us find a tenant for your property.

Whether you have a single property or a portfolio you need a team you can trust. Mortimers will make letting your property as easy and stress free as possible, our aim is to do the simple things right, maximising your income, lowering your risk and giving you peace of mind.

Visit www.gov.uk for further help and advice for landlords and tenants




Mortimers provide a first class residential lettings service as we know you need someone you can trust.

Using our unique SECURE RENT 1·2·3 system we provide three types of letting service. Your decision depends on your attitude to risk.

You can leave the management entirely to us and be sure you will receive your rent, you can let us collect the rent but deal with management yourself and still be sure of your rent or you can be in charge of rent collection and management yourself but with no guarantee of rent.

*If your tenant falls into arrears, the first month this happens Mortimers will pay the rent 10 working days after it is due and will then pay subsequent months within the normal contracted timescale until the tenant is evicted.

N.B. This scheme DOES NOT pay rent for vacant properties.

Landlord Charges

At Mortimers we have a simple approach to charges to landlords.

We offer three levels of service FULL MANAGEMENT, RENT COLLECTION and TENANT FIND ONLY.

The table above sets out what is provided on each level of service.

We are now legally obliged to display all charges inclusive of VAT. Please ensure when comparing with others that you are actually comparing like with like.



15% of the rent collected inclusive of VAT (in the old system 12.5% plus VAT). Our charges may vary from area to area so please ask us!

In addition to the above there is a set up fee/tenancy agreement charge which is not payable in advance but which will be collected from the tenants first months rent, including the above.


£150 including VAT (£125 + VAT)

SECURE RENT 123 Nil Excess Rent and Legal Protection Warranty

£4.20 per week inclusive of VAT (£3.50 + VAT) 



7.5% of the rent inclusive of VAT (6.25% + VAT)


£150 including VAT (£125 + VAT), collected from the tenants first months rent, including the above.

SECURE RENT 123 Nil Excess Rent and Legal Protection Warranty

£4.20 per week inclusive of VAT (£3.50 + VAT)  



An amount equivalent to the first months rent subject to a minimum of £480 inclusive of VAT (£400 + VAT). An upfront payment of £150 inclusive of VAT is required and the remainder will be collected from the first months rent. 


For the benefit of Landlords and Tenants alike Mortimers operate an in house property repair and maintenance service provided by associated company PSS Maintenance Ltd. PSS Maintenance will be asked to undertake all necessary works (unless instructed to do otherwise by our Landlords) and we endeavour to keep all costs both reasonable and proportional. Alternative quotes will be obtained for larger works on request. Where alternative contractors are instructed an administration charge equal to 5% of the invoice value will be made.


Whether you have rented previously or are renting for the first time, our Lettings Department can help you to find your perfect rental property quickly and easily. We always have a wide and varied range of properties to rent and our friendly experienced staff are always on hand to help you every single step of the way.

We Can Help You With:

·         Finding a property to suit your individual needs and budget.

·         Advice on the rental procedure.

·         Processing your tenancy application quickly.

·         Agree a convenient time for you to move in to the property.

·         Provide you with a detailed inventory/schedule of condition protecting you and the landlord.

·         Offer clear guidance on your responsibilities as a tenant.

·         Protection of your deposit monies.

·         A quick response to any maintenance issues*.

(* fully managed properties only.)

Fees To Tenants

We are obliged to set out details of all fees to tenants. This is difficult in some cases as some landlords have special requirements. We will of course tell you about all fees and charges before you pay any application fees.


Application Fee          £100 per person including VAT

Once we have received your application form we will carry out some free initial reference checks including a credit check and discuss your application with the Landlord. If this is all satisfactory we will then ask you to pay the required application fee. THIS IS NON-REFUNDABLE. This covers the cost of processing the application, referencing, contract negotiation and identity, immigration and visa confirmation.

Guarantors                £100 per person including VAT

In some cases a guarantor will be required. We will tell you if this is the case. The referencing and checking of the first guarantor IS FREE but if the first guarantor fails the checks and a second one is put forward then the fees above will apply.

Administration/Tenancy Agreement Fee/Termination & Check Out Fee   £175 per property including VAT

If your application is accepted we will require a further payment which covers preparation of the tenancy agreement, deposit administration and check in administration including taking meter readings for utilities and services, undertaking the tenancy termination/checkout, attending the property to undertake an updated schedule of condition based on the original inventory and negotiating repayment of the security deposit.


You will be required to pay a deposit of an amount equivalent to six weeks rent (or six weeks rent plus £100 where arrangements have been made to keep a pet at the property)

Deposits are protected using DPS (The custodial deposit protection scheme).

In some cases a Nil Deposit scheme may be available (Subject To Status).  Please ask for more details.


Extended/Altered Tenancies (during the course of a tenancy)

Amendment Fee             £60 including VAT 

Contract negotiations, amending terms and updating your tenancy agreement during your tenancy for whatever reason.

Renewal Fee                  £60 including VAT (6 months)   £90 including VAT  (12 months)

Contract negotiation, amending terms and arranging a further tenancy and agreement.

References                     £25 including VAT

If we are asked to provide a written reference either for mortgage purposes or to a future landlord we will make a charge as set out above.

Pre Arranged but Missed Appointments for Contractors or Inspections   £25 including VAT

If we arrange appointments for contractors to deal with repairs or for our own interim inspections or checkout inspections and you fail to attend there will be a charge as set out above.

Lost Keys                        £50 including VAT

In a situation where for any reason Mortimers do not hold spare keys and a copy cannot be created you will be charged for the cost of a replacement lock.

Reset Trip Switches        £40 including VAT

If we have to arrange for a contractor or to visit the property ourselves to re set electrical trip switches or to re set boilers we will make a charge as set out above.

Permitted Occupier Fee  £50 including VAT

Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy.

Pet Disclaimer                  £50 including VAT

We will make a charge as above for negotiating an agreement to have a pet in a property and the provision of the necessary pet disclaimer documentation.

Pet Deposit                        £100

If a pet is allowed in a property then there will be an additional deposit of £100 over and above the usual security deposit to cover any extra cleaning that may be required at the end of the tenancy due to the pet.


As a condition of any tenancy all Tenants MUST have accidental damage cover for the landlords contents. We will arrange for a quote to be provided as part of the referencing process. Please be aware you are free to purchase insurance from any suitable provider.

For more information contact your local branch.