There will be no initial ‘actual viewings’ of properties as per Government guidelines. The majority of our lettings properties have virtual viewings available. 

We will accept applications on most of our empty properties from people who have viewed the virtual viewing and looked at the photographs.

Applications will be processed and Landlords approval sought to a letting.

If you wish to make an application based on the virtual viewing we will require the normal holding deposit. Once we have the holding deposit an ‘actual viewing’ will be arranged as soon as we can and if you do not wish to proceed at that point the holding deposit will be refunded. However, if you fail the referencing process due to anything not revealed in your application then the holding deposit will be retained.

To apply please complete this form and email back to applications@mortimers-property.co.uk  


Let us find a tenant for your property.

Whether you have a single property or a portfolio you need a team you can trust. Mortimers will make letting your property as easy and stress free as possible, our aim is to do the simple things right, maximising your income, lowering your risk and giving you peace of mind.

Visit www.gov.uk for further help and advice for landlords and tenants

Mortimers offer an unrivalled lettings service, providing all our clients with total commitment.

We are members of ARLA (Association of Residential Lettings Agents). We are members of The Property Redress Scheme. Deposits are protected by DPS (Deposit Protection Service). 




Landlords - we guarantee your rent on time, every time!

Guaranteed rent paid to you each month by Mortimers, regardless of whether your Tenant pays or not. In addition we will cover your legal costs too!




At Mortimers, we know one of the most important decisions you will make as a landlord is finding the right agency to take care of your rental property. With over 80 years award winning experience in estate agency, you can trust us to take care of everything.

We are delighted to launch our new Rent on Time service available with our FULL MANAGEMENT and RENT COLLECTION services, which gives you:-

  • Your rent paid to you each month by Mortimers, regardless of whether the Tenant pays or not.
  • We cover your monthly rent up to the value of £2,500 per calendar month.
  • The rent will continue being paid for 6 months or until vacant possession, whichever is soonest 
  • You are covered for legal costs to obtain possession of the property, including court appearances, if the tenant fails to pay the rent (total claims limit of £50,000).
  • Mortimers Rent on Time also covers breaches of the tenancy agreement by the tenant, including non-payment of rent and expired notices seeking possession if the tenant does not vacate.

This guaranteed rent, paid by Mortimers means your finances can be more easily managed, meaning you will not have the stress and worry about rent arrears or eviction costs.

Landlord Charges

At Mortimers we have a simple approach to charges to landlords.

We offer three levels of service FULL MANAGEMENT, RENT COLLECTION and TENANT FIND ONLY.

We are now legally obliged to display all charges inclusive of VAT. Please ensure when comparing with others that you are actually comparing like with like.



15% of the rent collected inclusive of VAT. 

In addition to the above there is a set up fee/tenancy agreement charge which is not payable in advance but which will be collected from the tenants first two months rent, including the above.


£480 including VAT (£400 + VAT)


£60 including VAT - Drawing up of a new fixed term tenancy after the initial fixed term has come to an end



10% of the rent including VAT

In addition to the above there is a set up fee/tenancy agreement charge which is not payable in advance but which will be collected from the tenants first two months rent, including the above.


£480 including VAT (£400 + VAT)


£60 including VAT - Drawing up of a new fixed term tenancy after the initial fixed term has come to an end



An amount equivalent to the first months rent subject to a minimum of £480 inclusive of VAT (£400 + VAT) if you do not require an Inventory and Schedule of Condition or first month's rent plus £100.00 inclusive of VAT subject to a minimum of £600 inclusive of VAT (£500 + VAT) if you do require an inventory and schedule of condition. An upfront payment of £150 inclusive of VAT is required and the remainder will be collected from the first months rent. 



For the benefit of Landlords and Tenants alike Mortimers operate an in house property repair and maintenance service provided by associated company PSS Maintenance Ltd. PSS Maintenance will be asked to undertake all necessary works (unless instructed to do otherwise by our Landlords) and we endeavour to keep all costs both reasonable and proportional. Alternative quotes will be obtained for larger works on request. Where alternative contractors are instructed an administration charge equal to 5% of the invoice value will be made.


Whether you have rented previously or are renting for the first time, our Lettings Department can help you to find your perfect rental property quickly and easily. We always have a wide and varied range of properties to rent and our friendly experienced staff are always on hand to help you every single step of the way.

We Can Help You With:

  • Finding a property to suit your individual needs and budget.
  • Advice on the rental procedure.
  • Processing your tenancy application quickly.
  • Agree a convenient time for you to move in to the property.
  • Offer clear guidance on your responsibilities as a tenant.
  • Protection of your deposit monies.
  • A quick response to any maintenance issues*.

(* fully managed properties only.)


Tenants Costs

We are obliged to set out details of all costs to tenants. 


You will be required to pay a refundable holding deposit at the point of application in order to reserve the property, which will be equivalent to one weeks rent. Payment for this can be taken over the telephone using a debit card. We will request this from the successful applicant after the virtual viewing has been viewed. We will then arrange for you to see the property in person and ask that you confirm you still wish to proceed with your application. If upon viewing the property you do not wish to proceed, we will refund the holding deposit in full.

The holding deposit will become non-refundable if:-

  • You withdraw your application for the property after the references have been applied for.
  • You fail the Right to Rent check.
  • You provide a false or misleading statement on your application that causes your references to fail. 
  • You unreasonably delay in responding to any reasonable request made by our firm during the agreed extended period on your signed 'Your Holding Deposit Explained' letter.


You will be required to pay a deposit of an amount equivalent to five weeks rent (rounded down to the nearest pound).

Deposits are protected using DPS (The custodial deposit protection scheme).

Selected properties are available with a Nil Deposit Scheme –This scheme is instead of a traditional deposit and is administered by Let Alliance.  It is only available on properties that are Fully Managed by Mortimers so please ask if this is available on the property that you are applying for and it is also subject to status.

You pay a Nil Deposit service charge equivalent to 1 week’s rent plus VAT to Let Alliance who administer the scheme.  

For further details and to confirm if you would qualify for the scheme please ask a member of our team.


Please note that if you have a pet and the landlord has agreed to allow you to keep a pet at the property the monthly rent will be 5% higher so for example a rent of £500.00 per calendar month would be £525.00 per calendar month if the landlord agreed for you to keep a pet at the property.


Tenancy Breach Fees
You will not be asked to pay any fees or charges in connection with your application for a tenancy.  However, if your application is successful under our standard assured shorthold tenancy agreement, you will be required to pay certain fees for any breach of that tenancy agreement in line with the Tenant Fees Act 2019.  In consideration of us processing your tenant application, you agree to pay those fees to us on request.  These default fees are as follows:-

Lost Keys or fobs
In a situation where a Tenant loses their keys, fobs or other security devices for the property, the Tenant will be charged for the cost of a replacement key, fob or security device.

Non-Payment Of Rent
If you do not pay your rent on time, once the payment becomes 14 calendar days late, you will be charged 3% above the Bank of England base rate from the first day that the arrears occurred and each day that the payment is outstanding.

Changes To Tenancy
A charge of £50.00 inclusive of VAT will be made for a change to a tenancy.  A change to a tenancy is any reasonable request that the Tenant makes to alter a tenancy agreement, after the tenancy agreement has become binding.  Examples of commonly requested changes are:

  • To be able to keep a pet at the property
  • To change one of the Tenants on a joint tenancy

A charge can be made for any other amendment which alters the Tenant's obligation in the tenancy agreement

We are members of the Property Redress Scheme for independent redress. We have Clients money protection through the RICS (click here for more information or click here to view the Group's certificate).

For more information contact your local branch.

COVID-19 Outbreak

You can call us anytime between 8.30am and 8.30pm weekdays and 10am until 4pm weekends on our normal office numbers or use live chat on our website.

For more information please see our full page details here

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